Contact

COMMUNICATIONS

DIRECT INQUIRIES

For all collection inquiries, order logistics, or address amendments, communicate directly with our concierge desk via email:

support@sterling-haven.com

CONCIERGE PROTOCOL

Alternatively, you may submit your inquiry using the secure transmission form below. Our internal team reviews all correspondence systematically; legitimate inquiries will receive a formal response within 1 business day.

Note: Correspondence lacking an order number or clear visual documentation regarding defects will be deprioritized.